Terms & Conditions
Terms & Conditions
KEYTHORPE EVENT CATERING LTD 01/23
Caterer
TERMS AND CONDITIONS
“We” are:
KEYTHORPE EVENT CATERING LTD (company number 10525696 whose
registered office address is Keythorpe Valley Farm, Crackbottle Road,
Keythorpe, Leicester LE7 9XG)
(“Caterer”)
“You” are:
The customer or customers that received the proposal (where more than one
person, they shall be jointly and severally liable).
(“Client”)
1. Definitions
In this agreement:
“Assignment” means the project of work for Goods and Services set out in
the proposal.
“Deposit” means the advance payment to secure the date and to allow
the Caterer to commence work on the Assignment and is
described in clause 2.2.
“Event” means the event where the Assignment is to be delivered by
the Caterer.
“Fees” means money paid or owed to the Caterer by the Client for
the Assignment.
“Goods” means the goods provided by the Caterer as part of the
Assignment.
“Services” means the services provided by the Caterer as part of the
Assignment.
“Terms” means these Terms and Conditions.
2. Price and payment
2.1. The Price for the Assignment is set out in the proposal. Prices do not include VAT at the prevailing rates.
The Price includes the design and creation, planning, baking and delivery
of Goods, and all ancillary Services to complete the Assignment. The
Price excludes any expenses that will be incurred by the Caterer, unless
otherwise agreed in writing by the parties. The price and any expenses
shall be the Fees of the Caterer.
2.2 A Deposit of 20% of the Price shall be paid upon entering this agreement.
The Deposit is to secure the date for the delivery of the Assignment and
the preparation time for Goods and Services required to deliver the
Assignment. please refer carefully to Clause 3.
2.3 A payment schedule will be provided enabling a further 60% of the Price
to be paid at least 4 months before the Event. Earlier payments can be
made or payment in full but the schedule dates shall not be exceeded
2.4 A final payment of the balance of the price, shall be paid at the latest 28
days before the Event and all Fees shall be paid in advance in full.
3. Cancellation of agreement and the Deposit
3.1. Once the Deposit has been paid, the Assignment can be cancelled by
either party in writing or by email subject to the matters set out in this
clause.
3.2 If the Caterer cancels the Assignment, the Fees paid at the time of
cancellation will be repaid to the Client within 14 days of cancellation and
no further sum or compensation will payable to the Client by the Caterer
arising from such cancellation.
3.3 Cancellation by the Client
3.3.1 If the Client cancels the Assignment within 14 days of entering
into this agreement, then the Deposit shall be repaid to the Client in full.
3.3.2 If the Client seeks to cancel this Assignment 14 days after entering
this agreement but more than 4 months before the Event then the
Deposit shall be forfeited, any work undertaken by the Caterer or
expenses incurred as at the date of cancellation must be paid by the
Client, and those paid shall also be non-refundable. No further sums will
be due from the Client to the Caterer.
3.4 If the Client cancels the Assignment less than 4 months before the
Event but more than 28 days before the Event then the Deposit will be
forfeited. Any work undertaken by the Caterer and any expenses incurred
as at the date of cancellation must be paid by the Client, and those paid
shall also be non-refundable. In addition, a cancellation fee will be
immediately due, which shall be 80% of the Fees less any sums already
paid.
3.5 If the Client cancels the Assignment less than 28 days before the Event
then the Deposit will be forfeited. Any expenses incurred as at the date of
cancellation must be paid by the Client, and those paid shall also be nonrefundable. In addition, a cancellation fee will be immediately due, which
shall be 100% of the Fees less any Fees already paid.
4. Design, changes and alterations to the Assignment.
4.1 The Client acknowledges that the Caterer owns all right, title and interest
in and to any designs or menus created in the Assignment.
4.2 The Caterer reserves the right to use images of the menus and Goods
created during the Assignment for marketing, promotional, competition
and editorial purposes.
4.3 Slight design or menu changes are at the Caterer’s discretion and are not
grounds for a refund. All designs and ingredients choices are subject to
artistic license and the Client acknowledges this in placing their order.
4.4 If, for any reason, the design or menu has to be changed more than
marginally, then the Caterer will agree this in advance with the Client. This
will incur additional Fees.
4.5 Ingredients changes by the Client will only be accepted up to 14 days
prior to the Event, and entirely at the sole discretion of the Caterer and
subject to availability. This may incur additional Fees.
4.6 If there are any complaints about the design or appearance of the Goods,
they must be expressed at point of collection, and made in writing to the
Caterer within 5 days of the Event.
4.7 Date changes to the Event must be submitted in writing and the new date
is subject to availability. If the new date cannot be accommodated by the
Caterer, this will constitute a cancellation and clause 3 will apply
4.8 Quotations are based on minimum numbers. Final numbers for catering
purposes must be received in writing from the Client by the Caterer at
least 14 days before the Event.
4.9 If numbers upon which the quotation is based increase, or decrease, the
Caterer reserves the right to change their price and/or increase their
quoted price per head accordingly.
5 Allergies
5.1 The Caterer will not be held responsible for any allergies or reactions
caused by our goods. Our goods can be made without certain allergens or
ingredients, but our goods are still made in a kitchen using some or all of
these allergens or ingredients, and regrettably the Caterer cannot
therefore guarantee the absence of traces of them.
5.2 It is the Client’s responsibility to inform consumers of any risks.
5.3 It is the Client’s responsibility to inform the Caterer in writing of any dietary
requirements or allergies/intolerances/preferences at the time of booking
or at the latest 28 days before the Event. The Caterer cannot accept any
liability for allergies or reactions where they have not been advised of
such risks.
5.4 The Caterer will only accept an Assignment subject to the limitations set
out in this clause.
6 Delivery and Damage
6.1 If the Client is to collect the goods for the Assignment, the Caterer cannot
be held responsible for any damage to the goods that may be caused
during transportation, once the goods for the Assignment have been
handed over to the Client for transportation.
6.2 Any time or date stated for delivery or removal of Goods required in the
Assignment is an estimate only and shall not be of the essence of the
contract.
6.3 Delivery and collection will be attempted to the venue or facility holding
the Event, or otherwise as agreed in writing.
6.4 The Client is responsible for any loss or damage caused by the Client or
their guests, agents or representatives, to any equipment provided by the
Caterer as part of and/or during the Assignment, and loss or damage shall
be charged to the Client at full replacement cost.
7. General Conditions:
7.1 Verbal or email instructions by the Client to proceed will constitute an
acceptance in full of these Terms and Conditions.
7.2 Quotations and prices are provided based on costs prevailing at the time
of quotation and are conditional on market and availability. Slight
reasonable variations to the Services and Goods provided as part of the
Assignment, and the price, may be made by the Caterer and/or can be
agreed in writing by both parties.
7.4 The Fees will be paid after invoices rendered from time to time. No VAT is
applicable. Payment terms are 7 days, and payment is not deemed to
have been made until the Fees have been paid in full. If payment is not
made in full and within time the Services may be suspended and payment
in advance may be required before the Services are re - commenced.
7.5 The Caterer reserves the right to require some or all of the Fees to be
paid in advance of the commencement of the services where applicable
and agreed in writing. If payment is not made in accordance with the
above clauses, the Caterer reserves the right to charge an administration
fee of £50 to late payments together with interest at the rate prescribed by
the Late Payment of Commercial Debt (Interest) Act 1998 from the date
payment was due until the date payment is made.
7.6 Each party will keep the confidential information of the other party and any
third party confidential and secret, and only use it for the purposes of
supplying the services or making proper use of the services. Each party
recognises and accepts its obligations with regard to the control and the
processing of personal data under the current data protection legislation
and regulations. For more information on this, please see our Privacy
Notice on our website.
7.7 The Caterer will use reasonable care and skill in performing the Services.
7.8 The Caterer's liability in respect of any loss of good will, loss of business,
loss of profits, loss of anticipated savings, loss of use or for any other
consequential, special or indirect loss or damage will be NIL.
7.9 In respect of any other direct losses (in Contract or Tort) the total liability
of the Caterer will not exceed the return of all payments received, and
thus the limit of liability shall not exceed the value of the Fees paid.
7.10 Nothing in these Terms will exclude or limit liability for death or serious
injury caused by the Caterer' negligence.
7.11 The services may be terminated if payment of the Fees is not made in
accordance with these terms, or if the Client commits a material breach of
any of these terms and fails to remedy the breach within 14 days of being
notified in writing, or if the Client enters into any form of insolvency
arrangement. Upon termination the Client shall immediately pay any
outstanding sums to the Caterer.
7.12 If the Caterer is limited or hindered from providing Goods or Services
booked by the Client due to circumstances beyond its control eg.
government intervention, Acts of God, civil disturbance, war, national or
local disaster, strikes, labour disputes, then the liability of the Caterer to
the Client shall not exceed the amount paid by the Client for the Goods
and Services. The Deposit shall be non-refundable, (being an
approximation of the value of Goods and Services already rendered) and
the Caterer shall (where the value of the Goods and Services already
delivered to the Client is greater than the value of the Deposit) be entitled
to be paid additionally for all Goods and Services delivered to the Client
up to that point. The Caterer shall not be liable for any additional losses
incurred by the Client in such circumstances.
7.13 Nothing in these terms are intended to create a partnership or joint
venture between the Caterer and the Client, and no party has the right to
act as agent for the other or to bind the other party in any way.
7.14 The Terms and any dispute arising from them shall be governed by the
laws of England and Wales.
Our clients say
“We booked Keythorpe Event Catering after our initial caterer for our wedding backed out earlier this year. They were our second choice, but have become our top recommendation.
Our wedding reception at Inkersall Grange Farm was catered perfectly. The ability to construct a bespoke selection of dishes and sides made it easy to get the food we wanted. Plates and cutlery were set out the evening before the wedding and side plates were provided for dessert (which was provided by another caterer).
There was plenty of food for all of our guests, photographers and the barstaff! The staff from Keythorpe were incredibly helpful - especially when the relaxed nature of the event meant that timings for food got shifted about a bit on the evening.
The paella was *amazing*.
Thanks so much, you helped to make our day perfect.”
Robb Heyworth - May 2018
“Amazing - Amazing - Amazing!!!
These guys are actually unbelievable.... what they produce from a small gazebo baffled me.
From fresh delicious salads, succulent burgers, sausages and fresh made to order pizzas it was almost too good to be true.
Not only amazing food, but attentive, helpful and very friendly guys!
Wouldn’t even look anywhere else for my next event! Can’t thank you guys enough!.”
Sukhjit Singh Virdee - June 2018
“Keythorpe provided us with buffet style main course and evening food for our wedding. What can I say? Food was delicious and there was LOADS of it. Nobody will go hungry if you hire these guys! Fantastic, thank you Adam and team! It was all really really good, thank you so much!.”
Pete Whitehead - May 2018
“I am soooooo glad we booked KEC for our wedding we had the most amazing food throughout the day and nothing was too
Much trouble.
We had three food sessions and each one just got better, with food galore and enough food to feed an small army.
Thank you for adding that extra bit of fabulousness to our wedding”
Michaela Henton-Russell - August 2018